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1 jobs in Singapore
Part time Customer Support Manager
Cornerstone Group | Singapore - Somerset
Posted 2 days ago | 80 views
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Education Level
Diploma
Industry
Accounting / Finance - Audit & Taxation
Skills
• Good communication and interpersonal skill
Experience
No experience needed
Job description
Job Description:
Interact with customers to resolve inquiries.
Support the Customer Experience team by tracking service metrics, analyzing feedback, and identifying common pain points.
Collaborate to streamline workflows that directly impact customer satisfaction.
Assist in the development of FAQs, training documentation, or customer service tools to enhance efficiency.
Analyze internal data to provide actionable insights that improve customer service and operational performance.
Work to propose enhancements to self-service platforms or customer-facing systems.
Participate in strategy sessions and meetings to learn how financial decisions are made and executed.
Benefits:
Increment if done well
Chance to go on trips overseas.
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