Working Hours (44hr work week)
Monday – Friday (0800 – 1400 hour, 1700 – 2000 hour)
Saturday – Sunday (0800 – 1200 hour)
Job Scope
- Manage patient registration, appointment scheduling, and inquiries across various communication channels (calls, emails, social media, SMS, WhatsApp).
- Oversee billing, payment collection, financial reconciliation, and process claims (CHAS, Medisave, TPA) while maintaining accurate records.
- Assist doctors with clinical procedures, administrative tasks, and coordinate with external service providers for patient tests and procedures.
- Ensure compliance with MOH guidelines for maintaining patient records, clinic cleanliness, and equipment sterilization.
- Handle inventory management of medical supplies and consumables.
Requirements
- Minimum 1 year of clinic experience as a clinic assistant.
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