Job description

At Melvin Tang & Associates, relationships are everything. Our Client Engagement & Events Executive plays a key role in creating memorable experiences for our clients and community, from intimate appreciation dinners to educational seminars for hundreds of guests. You'll be the one who makes people feel valued and keeps them coming back.

A Day in Your Role Might Include

Client Engagement

• Develop and run client appreciation and retention programmes, including birthday greetings, milestone recognition and exclusive client experiences
• Maintain regular contact with clients through calls, emails and newsletters to strengthen relationships
• Gather client feedback and share insights with the team to improve service
• Welcome and host clients at the office and at events, ensuring every interaction is warm and professional
• Keep client information and engagement history updated in our CRM system

Events Planning & Execution

• Plan, organise and run a calendar of events, including educational seminars, workshops, networking sessions, client appreciation nights and community outreach
• Manage the full event lifecycle: concept, budgeting, venue sourcing, vendor coordination, guest invitations, registration, on-the-day logistics and post-event follow-up
• Work with the digital team to promote events and drive registrations
• Emcee or host smaller events and sessions when needed
• Measure event success through attendance, feedback and follow-up outcomes

Partnerships & Community

• Build relationships with corporate partners, community organisations, venues and vendors
• Identify collaboration opportunities such as co-hosted events, corporate workshops and community initiatives
• Represent the company at external networking events and industry functions

Who We're Looking For

• Local Diploma or Degree 
• Outgoing, confident and personable, the kind of person who enjoys meeting new people
• Excellent verbal communication skills and comfort speaking in front of groups
• Highly organised, with the ability to manage multiple events and deadlines at once
• Calm and resourceful under pressure (things don't always go to plan on event day!)
• A strong service mindset and genuine care for others' experience
• Willingness to support occasional evening or weekend events
• No prior experience required – we'll teach you everything you need to run great events