Job description

Job Description:

• Provide on-site security support in customer-owned or leased data centers, customer-operated warehouse spaces, and designated areas.
• Conduct daily site walks, diagnose security hardware issues, and report findings for immediate escalation.
• Perform inspections of critical spaces within the data center, including data halls, storage rooms, loading docks, and other assigned areas.
• Act as a first responder for security and safety incidents, documenting findings and providing written reports.
• Support high-value or high-priority rack moves and deployments as a security overseer.
• Report safety violations as part of the site safety compliance program.
• Participate in physical audits of data center infrastructure.
• Serve as the primary responder for security-related incidents on-site.
• Contribute to the development of site-related processes and standard operating procedures (SOPs).
• Provide 100% on-site support with no remote work.
• Collaborate with cross-functional teams such as Data Center Operations, Logistics, Safety, and XOC.
• Follow specific task instructions and provide necessary reporting.

Skills and Qualifications:

Must-have:

• Possess a PLRD license.
• Proficient in report writing and incident response.
• Strong troubleshooting and communication skills for hardware and software issues.
• Flexibility to work varying schedules, including weekends, nights, and holidays as required. 
• Ability to work at and travel between assigned locations, including data centers and warehouses.
• Capability to stand or walk for extended periods.
• Familiarity with security devices such as card readers and cameras.
• Proficient in Office Suite and Incident Command Structure (tier 1 responder).

Nice to have:

• Experience working in a data center environment is preferred.
• Knowledge of data center safety and security practices.
• Possess a valid driver's license and reliable transportation.
• CPR certification or willingness to obtain it.
• Previous experience in security and/or safety is desirable.
• Experience with colocation (COLO) environments is a plus.