Job description

Responsibilities:

1. Sales and Client Relations:

• Respond promptly to wedding / corporate inquiries and provide comprehensive information on packages and services.

• Schedule and conduct venue tours for prospective clients, showcasing our space and addressing any questions.

• Assist clients in selecting wedding / seminar packages tailored to their preferences and budget.

• Develop and maintain positive relationships with clients throughout the sales and event planning process.

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• 2. Event Planning and Coordination:

• Collaborate with clients to finalize event details, including catering, décor, seating, and timeline.

• Coordinate with vendors, such as bridal company, photography & videography companies ensuring all services align with client expectations.

• Prepare event layouts and timelines to guide the operations team and ensure smooth event execution.

• Oversee event setup, guest arrival, and tear-down, addressing any issues that arise during the event.

• 3. Administrative Support:

• Maintain accurate records of client communications, contracts, payments, and event details.

• Prepare and process contracts, proposals in a timely manner.

• Assist in tracking sales targets, generating reports, and preparing presentations as needed.

• 4. Customer Service Excellence: 

• Act as the primary point of contact for clients, ensuring timely and effective communication.

• Resolve any client concerns or last-minute changes professionally and efficiently.

• Ensure a memorable experience for clients and guests by exceeding service expectations.