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1 jobs in Singapore
IT SUPPORT TEAM LEAD
Micro 2000 Technology Pte Ltd | Singapore - Singapore
Posted 5 months ago  |  1554 views
Education Level
Professional Certificate / NiTEC
Industry
Information Technology - IT-Hardware
Skills
Troubleshooting,Basic IT knowledge on software operating

Experience
No experience needed

Job description

 

Key Responsibilities:

  1. Software Updates and Maintenance:

    • Oversee and manage the timely downloading, installation, and updating of required software applications across all systems.
    • Ensure that all systems are running the latest versions of software and are compliant with security standards.

  2. Team Leadership and Coordination:

    • Lead and mentor the IT support team, providing guidance and support in troubleshooting and day-to-day operations.
    • Train new team members on IT support processes and company-specific systems.

  3. Documentation and Reporting:

    • Maintain accurate records of technical issues, resolutions, and software updates.
    • Create and update troubleshooting guides and procedures for the team.

Requirements:

  • Proven experience in IT support, with a strong background in troubleshooting and software management.
  • Experience in team leadership or supervision.
  • Strong communication and problem-solving skills.