Job description

Job Description

Join AKC and be part of our growing team. We are looking for an energetic, organised and service-oriented individual to support our customer service and training operations.

Responsibilities

• Guide customers on courses, registrations and enrolments
• Maintain and update CRM and learner records
• Support training administration and TPG processes
• Coordinate with trainers and internal teams
• Assist with daily operational and administrative matters
• Follow up on outstanding customer and operational matters
• Help resolve customer enquiries and issues
• Perform other related duties as assigned

Requirements

• Good communication and interpersonal skills
• Organised and attentive to details
• Good follow-up and coordination skills
• Comfortable using computers and administrative systems
• Able to work independently and as part of a team
• Positive attitude and willingness to learn
• Relevant experience is an advantage but not required
• Training will be provided

What We Offer

• Training provided
• Career development opportunities
• Exposure to customer service, training administration and operations

Work Locations

MacPherson / Hillview / Woodlands / Lok Yang

Employment Type: Full-Time

Apply now and join AKC!