Job description

We are seeking a Customer Relationship Consultant to deliver high-quality support for our client services. This position is based in Singapore and available for **full-time or part-time** applicants.  

Responsibilities:
- Handle incoming inquiries and respond to emails and messages from diverse client groups.  
- Deeply understand client needs and provide thoughtful, tailored solutions.  
- Maintain client records and follow up on issue resolution.  
- Proactively analyze client feedback and propose improvement strategies.  
- Actively promote company-organized events or programs for clients.  

What We Expect from You:
- Prior experience in customer service or sales is preferred

- No experiences are also welcomed as training will be provided
- Excellent communication and coordination skills; fluency in Mandarin and dialect is a plus.  
- Patience and attention to detail in addressing client needs.  
- Strong analytical and problem-solving abilities.  
- A confident, proactive, and determined personality.  

What We Offer
- Comprehensive professional training.  
- Competitive compensation package, including bonuses and performance-based incentives.  
- Flexible working hours.  
- Opportunities for career advancement and skill development.  
- Overseas travel rewards.  

Requirements for Applicants
- Applicants must hold valid Singapore residency status (PR/Citizen).

Minimum Requirement for Applicants:
- Applicants must hold valid Singapore residency status (PR/Citizen)

- Age 21 and above

- Holder of a local Diploma (in any field)