Job description

Central

Yearly Renewable

5 days across Monday - Sunday

• Assist the Project Manager/Director in achieving project goals.
• Become a specialist in project content, objectives, and deliverables.
• Offer comprehensive support to designated participants, ensuring timely and accurate information gathering.
• Develop a deep understanding of participant's business operations and procedures to facilitate effective information gathering.
• Build strong relationships by addressing participant concerns and challenges.
• Gather information through outbound calls, email exchanges, and on-site visits.
• Maintain consistent communication with participants and stay informed about new contacts.
• Accurately compile, record, and input information into the system, including thorough case documentation.
• Implement strategies and initiatives to improve participation rates.
• Generate monthly progress reports on completion status and service level achievements for reporting officers.
• Provide information analysis and progress predictions to management and stakeholders.
• Assist in investigating escalated issues when required.
• Perform other duties as assigned.

Requirements:

• Diploma in a relevant field.
• Experience managing large employee-based accounts is a plus.
• Proficiency in MS Word and Excel for reporting and progress tracking.
• Strong verbal communication skills are essential for daily tasks.
• Ability to communicate effectively and manage interactions across different organizational levels, both internally and externally.
• Detail-oriented and thorough in task execution.
• Successful completion of a training course and assessments is required before operational deployment.
• Singaporeans only.

**We regret that only shortlisted candidates will be notified**

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

https://sg.go.persolkelly.com/job/apply/12154

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EA License No:             01C4394

EA Personnel ID:           R1655869

EA Personnel Name:     Chua Le Teng, Sherry