Job description

Job Responsibilities

Showroom Operations

• Host customer appointments and walk-ins at our showroom
• Guide customers through test rides and product choices
• Prepare e-bikes and mobility devices for handover (basic checks, setup)

Sales & Lead Management

• Manage leads from WhatsApp, Carousell, and other platforms
• Engage customers via chat or calls and schedule visits
• Recommend products based on customer needs
• Close sales and follow up on payments or subscriptions

Customer Support & Relationship Management

• Be the main point of contact after a sale
• Help with repair bookings, servicing, or general questions
• Coordinate with our ops team to resolve issues smoothly
• Build long-term relationships with happy, returning customers

Requirements

• Open to fresh grads. No experience needed, just the right attitude
• Comfortable in both English and Mandarin to better serve our diverse customers
• Friendly, confident, and enjoys talking to people
• Organised and able to manage leads and follow-ups efficiently
• Genuinely interested in mobility tech like e-bikes, PMAs, and micromobility
• Willing to work some weekends and public holiday

Benefits

• We're located just 1 minute from Aljunied MRT, making your daily commute quick and convenient
• Join a young, energetic team in a tight-knit startup environment where your contributions matter
• Gain real opportunities to grow your skills in sales, customer success, and communication
• Be part of a company that’s creating meaningful social impact by supporting underserved communities