Job description

Job Vacancy: Service Crew Supervisor
Location: Westmall, 1 Bukit Batok Central, Singapore 658713
Working Hours: 6 days/week, 8-hour shifts (rotating between 10am – 10pm)
 

About the Role:
We are looking for a dedicated and proactive Service Crew Supervisor to join our team at Westmall. You will oversee daily operations, lead and motivate our service crew, and ensure top-notch customer service while meeting business goals.

Key Responsibilities:

• Oversee all Service Crew duties and operational matters

• Monitor staff performance and enforce disciplinary standards

• Conduct on-the-job training for new team members

• Assist with staff appraisals and performance reviews

• Support team planning, scheduling, and rostering

• Demonstrate strong product knowledge and model excellent customer service

• Motivate the team to achieve service excellence and revenue targets

• Prepare and manage stock takes and stock ordering

• Act as key holder during store opening/closing and serve as duty supervisor on shift

• Maintain cleanliness and housekeeping of workstations and storeroom

• Perform other administrative duties as assigned

Job Requirements:

• Able to stand for at least 8 hours per shift

• Able to carry loads of up to 10KG

• Willing to work 6 days a week on rotating shifts (11am – 11pm)

Why Join Us?

• Work in a dynamic and supportive environment

• Opportunity to develop leadership and operational skills

• Be part of a well-established food service outlet
   

If you are enthusiastic, responsible, and ready to lead a team to success, apply now!

We regret that only shortlisted candidates will be contacted.

Nur Eliza Heng Xue Yin Binte Ibrahim Heng (R24124705)

Just Recruit Singapore Pte Ltd (EA12C6295)